❓ Frequently Asked Questions
Q1 What is your MOQ for solar clamps?
One unit is acceptable. For larger quantities, please contact us for specific wholesale details.
Q2 Can you produce aluminum profiles based on custom drawings?
Yes, we have professional engineers to design CAD drawings and establish molds according to specific customer requirements.
Q3 What standards do your products follow?
Our standard products follow DIN, AAMA, AS/NZS, and China GB standards. We can also provide certification based on your requirements.
Q4 Can I request a sample before placing a full order?
Absolutely. We welcome sample orders to test and check quality. For standard roof mounting products, we offer free samples in small quantities.
Q5 What is the typical production lead time?
Usually, it takes 7 to 10 days for standard items. For new designs or custom products, the timeframe will be confirmed after engineering review.
Q6 What are the payment terms?
Commonly we accept T/T (30% deposit and the balance paid before shipment). L/C is also an acceptable payment method.
Illumino Solar
