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Frequently Asked Questions
Q1. Are you a factory or trading company?
We are one of the largest factories specialized in solar racking production in China. Our product range includes ground mounts, various roof mountings, solar carports, and customized OEM solutions.
Q2. How does your factory handle quality control?
"Quality is our culture." We implement casual inspections at every procedure and conduct a final QQC (Quality Control) upon completion to ensure excellence.
Q3. Can I obtain samples before placing an order?
Yes, we are honored to offer samples based on your specific requests for evaluation.
Q4. What information is needed for a quotation?
To provide an accurate solution, please provide: 1. Panel quantity and dimensions; 2. Tilt angle; 3. Wind and snow load requirements; 4. Ground clearance; 5. Planned layout.
Q5. What is the typical delivery timeframe?
Delivery usually takes 5-15 days after receiving your deposit, depending on the order volume and customization requirements.
Q6. What types of solar mounting systems do you provide?
We provide a full range of systems including Flat Roof, Pitch Tile, Tin Roof, Adjustable Tin Roof, Ground Mount, Solar Farm, and Mesh Fencing.